Handmade, crochet poncho. Oversized design allows for a good fit for most sizes. One size fits most. Your actual size will determine the oversized fit.
Orders can take 2-3 weeks to receive depending on the volume of previous orders. Remember, I’m making these by hand especially for you. Please have patience.
Most colors available for this poncho. If looking for a specific color or shade please check with me to make sure it’s available. Multicolored available; however, there may be a slight increase in price. Again, double check color specifics PRIOR to ordering to be sure.
Machine wash on gentle cycle and tumble dry low/no heat.
Please follow InfluEnT HueS on social media @influenthues. We share updates, work in progress (WIP), and discount codes so don’t miss out. You may see your item in progress.
Once shipped, please use your shipping confirmation number to track package. If any any issues or delays occur, please contact USPS.
We accept direct (credit card) payments and PayPal.
If you wish to cancel a purchase, we ask that you do so quickly. We sometimes ship same day and would hate to send out your purchase that you wish to cancel. Once the order has been processed payments cannot be cancelled and would have to go through the return process which may not include return of the shipping costs.
If you no longer want your item AND it is too late to cancel, please contact us and return your item to us. Please see our return policy.
Shipping times vary. Please see shipping times on individual listings. Some cases we ship same day although that is not guaranteed. Usually, we do not ship on weekends (Saturday & Sunday) or US Holidays. Please do not include these days when computing handling time. All shipments made after full payment. Custom orders shop one week after payment.
Just contact me within: 3 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
Returns on unused, unopened items accepted 14 business days after the item is received. Must still be in same condition as it was in when shipped. Buyer must pay return shipping. It is recommended that buyer uses tracking when doing return shipping for security purposes to insure safe delivery.
If there is an error with the order, please contact us IMMEDIATELY and we WILL resolve the issue. We pay shipping and reimburse shipping when we make an error. A new item will be shipped to the buyer at no cost to them. We ship as quickly as we can to get you the new item. Please note that our items are handmade so it will take a little time to process, make and ship the corrected item.
Exchanges welcome 30 days after buyer receives the item. You may Exchange for a different, color, or other as granted by us on case-by-case basis. The item must be returned unworn and unused. Buyer must pay shipping charges to return and to have a new item shipped out.
We do wholesale orders. Items purchased in large quantities receive a discounted rate on the item and the shipping. Please contact us with inquiries and to place orders. The amount of time to ship the wholesale items depends on the number of items requested. Remember all of our items are handmade.
Unfortunately, we are unable to offer full refunds on custom orders. Alterations can be made; however returning the item is not allowed. Please keep this in mind when placing your order. Ensure you have the correct size (measurements if possible), and a clear picture if you have one available. We always send pictures of the finished product prior to shipping to make sur its how you want it. WE WILL NOT SHIP CUSTOM ITEMS UNTIL YOU CONFIRM THE PICTURE. We do this to make sure your order is the way you want it before we send it to you. We want to make you happy. Please try to respond to messages so your shipment will not be delayed due to confirmation.
We do take custom orders. This includes creating a new item not available in our store, or changing the size or color of an already made item.
Customer orders on art are always available. Please send a clear sample picture of what you are requesting.
No refunds on custom orders. Please read details for custom orders under "Additional Facts".
Sizes of fashions can be altered; however the cost may or may not be affected.
When doing a custom art piece, please specify the desired size. The larger the piece the more it will cost.
These are considered custom orders. Please read details under "Additional Facts".